“Two to Five Years Away from Mainstream Adoption” kopt Gartner in aanloop naar het Digital Workspace event 24-25 september.”

App development leaders need to anticipate that their proliferation as more and more people and businesses move to conversational user interfaces. Businesses that haven’t begun deploying AI to interact with customers and employees should start now, because customers and employees are increasingly expecting conversational interfaces to be available to address help desk and customer service issues.”

Bron: Gartner